Reference

Privacy Policy for Your zaraplay Account

zaraplay's Privacy Policy explains what we collect when you open an account, verify your phone, use DANA or QRIS, and move between the lobby and cashier.

Clear collection rulesWallet record contextAccount contact pathCookie choices

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How Privacy Rules Follow Your Account

zaraplay Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy connects each data use to an account action. Opening an account requires the details needed for access and phone verification; a DANA, OVO, GoPay or QRIS transaction creates payment and status records so we can match the cashier event to your account. Bank

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transfer and virtual account references may also be retained for reconciliation. We use device and session signals to keep a login session working across mobile and desktop, identify unusual access and protect account changes. We do not describe access as universal: it depends on local law.
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If you are in Semarang or elsewhere in Indonesia, the same policy wording applies to the data path available to your account. Our policy can change when an operational process changes, and the current page is the version to read before opening or using an account.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

DATA HELP ROUTES

Where Privacy Policy Questions Go

A clear contact route matters when a wallet receipt, login record or account detail needs checking.

SIX DATA PROMISES

What We Do With Personal Data

The Privacy Policy is applied through ordinary account operations rather than broad data collection. We separate identity details from transaction context where the process allows, limit staff access to account tasks, and…

Account details

We use your submitted account details and phone verification result to create access, match requests to the right account and respond to Privacy Policy questions without relying on a public profile.

Payment records

A DANA, OVO, GoPay or QRIS reference helps us confirm the cashier event and investigate a missing status. We do not need your wallet password to review that transaction path.

Device signals

Browser type, device markers and session timing can support login protection. On mobile, these signals help us distinguish a returning session from an account change that needs an extra check.

Cookie controls

Session cookies keep account pages connected during a visit. You can manage browser cookie settings, although blocking required cookies may interrupt login, phone verification or a cashier status page.

Retention approach

We retain account, support and payment records only for the operational, security or legal period that applies to them. A deletion request may be limited where a record must remain for reconciliation.

Change requests

Ask us to correct inaccurate details or explain a data use through the account help path. Include the account identifier, the requested change and safe evidence; never include a password or wallet secret.

Privacy Policy Questions From Indonesia

These Privacy Policy answers cover the account steps people usually check before opening access. We have kept each response tied to a real zaraplay data path, including phone verification, wallet references, cookies, device sessions and requests made through account support. If your situation is different, send the relevant account identifier through the secure help route and we will explain which process applies.

It covers personal details used for account access, phone verification, device and session signals, cookies, support messages, and payment references from DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity. It also explains retention, security handling and how to request access or correction.

Phone verification links an account request to the correct contact detail and helps protect login changes. We use the result to support account access and security checks, not as a reason to request your wallet password. Access or eligibility depends on local law.

Yes. A DANA or QRIS payment can create a reference, amount, time and status record so our cashier team can match the event to your account. The same policy approach applies to OVO, GoPay, bank transfer and virtual account references.

You can send a personal data request through the account help link and include the account identifier connected to your phone verification. We may ask for reasonable proof that you control the account, and where local law permits, we will explain the response process.

Required session cookies help keep your login and account pages connected while you move through the mobile or desktop path. Browser settings can block optional cookies, but blocking required ones may interrupt phone verification, account access or a payment status page.

Use the support link inside your account and state which detail is wrong, what it should say and why the change is needed. Do not send a password or wallet secret. We may verify the request before changing an account record.

The retention period depends on the type of record and the operational, security or legal reason for keeping it. Payment references may remain for reconciliation, while support messages may be retained to trace an account issue and prevent repeated handling.

Privacy Policy for Your zaraplay Account

Where Privacy Policy Questions Go

What We Do With Personal Data

Account details

Payment records

Device signals

Cookie controls

Retention approach

Change requests

Privacy Policy Questions From Indonesia

01 What does the zaraplay Privacy Policy cover?

02 Why does zaraplay need phone verification data?

03 Does the Privacy Policy mention DANA and QRIS records?

04 Can I ask zaraplay for my stored personal data?

05 How do cookies work under this Privacy Policy?

06 How can I correct an inaccurate account detail?

07 How long does zaraplay keep payment and support records?

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